Relationship

In March I got new quotes for everything we'd need for the Xeno Wars print run. Including boxes.

Once the Gamefound campaign was complete I started getting those quotes refreshed to reflect price increases due to war in Ukraine and other global factors.

The box manufacturer had gone bust.

They'd made 2,150 boxes for us over three years. We had a relationship.

Not any more.

I frantically started hunting for a new manufacturer.

Several companies I contacted couldn't do it.

Some of those put us in contact with others.

Others just refused to answer emails and phone calls. 

I get that they might not want (or be able to) do what we need, but that's not a good way to do business.

It's been slow going.

Last week I reached out to a few more companies.

Much better this time. They all got back to me, all quoted for the work.

One stood out though.

He wanted to speak on the phone.

Discuss the project. He'd looked at our website.

Had some ideas to do things differently. Better. Maybe even cheaper than what I'd asked for. With further savings in future.

We spoke several times. Clearing things up. Asking and answering questions.

Photo by charlesdeluvio on Unsplash

His quote came in cheapest of the five I'd got.

The company is 170 years old.

And, it turns out, I've used them before.

Guess which one I'm going with.