It's been a mixed week.
The boxes have arrived.
Paul's house is rammed again.
One of many stashes!
We're just waiting on the delayed baggies before we can start making everything again.
And start fulfilment.
But most of the week has been fixing my error.
Last week I found out that we'd overcharged 150 people on the latest Gamefound campaign.
My mistake.
I reduced our prices, and missed the pledge level itself.
So I took some time to find out exactly who was affected and then emailed them all.
Offering a £5 refund, or a £5 add-on.
It's taken a long time to update the spreadsheets with those answers and issue the refunds requested.
But it's all my own fault.
Our customers are awesome though.
Everyone's been nice about it.
Some offered it as a tip or a charity donation.
We're lucky to have them!
No comments:
Post a Comment