Today I was working from home, and the rest of the It's Alive! boxes were due to arrive. Needless to say they haven't. I phoned TNT and they couldn't find them, so I'm not going to get them now until New Year's Eve at the earliest. So if I get any orders over Christmas they'll have to wait.
They don't even know if they've lost them, so I may never get them, which will be a huge faff as I'll need to claim the money, get the artwork printed again and then get the boxes made again, which will take several weeks.
Last time TNT managed to deliver my boxes plus a job-lot of Cisco Routers, so their ineptitude is pretty staggering.
Russin' frussin' couriers.